PRIVACY POLICY

Personal Information

Your name and phone/email address obtained during your mBill registration will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement. We do not share your personal information for any promotional purposes, nor utilize your details unless we have obtained consent from you for the same.

Demo Login

A demo login has been created for training mBill users. Any information put in the demo login would be accessible to all those who use demo login. Therefore, you are requested not to store your personal and sensitive information, files or documents while using the demo login.
mBill does not assure confidentiality of information posted in the demo login.

Usage Details

mBill will employ smart analytics on the website/app to understand your usage pattern and obtain details like time, frequency, duration, features used etc. This is only to consistently upgrade your user experience of the website/app.

Details of your Account

All your data is stored in a cloud storage system, with a backup in a third-party location, in order to prevent data loss that may occur due to system errors. Even in case of termination of your user account, your files and data will remain on our servers. However, your data will still remain secure and will not be shared with anyone and will not be accessible even to the mBill team (excluding the circumstances as mentioned in this document).

Visitor Details

We use certain details of our website visitors. This is done only to analyse trends, track visitor’s movements and to define scope of improvement for our website. Such details may include IP address, browser language, browser type, files accessed, operating system, etc.

Cookies & Widgets

We may employ a third party to analyse data about our website content and user base to improve our website functionality and offerings. To serve the purpose, such third party may employ use of cookies. Such third-party cookies are not related to your personal information and mBill does not have access to these cookies and is not responsible for them. mBill supports third party widgets on the website. Such widgets do not collect or keep any information from users.

Links on our websites

Our website may contain certain external links which will navigate you to other websites. Please read the privacy policy of such websites before providing any personal details.

Sharing Information

To provide efficient services, we may need to disclose your personal details to our business partners. mBill undertakes that all our business partners will comply with this Privacy Policy and take adequate measures to maintain confidentiality of your information and not misuse it. Also, we shall share your personal information to any person outside mBill, only after obtaining your consent. If law obligates us to disclose your information to the local law enforcement authorities due to legal concerns, mBill shall share your information in such case.

Receiving information

Users can opt out from receiving mails and other updates like email notifications of new services, releases, upcoming events, newsletter, messages etc.

Information updation

Users can access their details and may edit any such information either by accessing their account or by contacting mBill Customer Support Services.

Social Platforms

Users can post information in blogs and forums for sharing information on the mBill website. Such information is available to all users of these forums. Hence, users are encouraged to be cautious in disclosing their details on such platforms. mBill is not responsible for any such confidential or personal information disclosed by the visitors/users. mBill is not responsible for any personal information that its users elect to post in their testimonials on our website or otherwise.

Communications

When you use the platform or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise. Irrespective of your DND status, PredictiVu Private Limited will be making calls and sending SMSs to you using third party vendor services.

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