We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the mBill app, available on mobile and web platforms. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

When you register for an account or use certain features of the mBill app, we may collect personal information, such as:

• Name

• Email address

• Contact number

• Company name

• Billing and payment information

• Other information you voluntarily provide

b. Transactional Information

We collect information related to your use of the app, such as:

• Billing and transaction details

• Inventory data

• Customer records

c. Technical Information

We automatically collect certain technical data, including:

• IP address

• Device information (e.g., device type, operating system)

• App usage data (e.g., time spent on the app, features used)

• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Account Management: To create and manage your mBill account.

• Service Delivery: To provide, operate, and maintain the mBill app, including billing, inventory management, and customer record services.

• Customer Support: To respond to your inquiries and provide technical support.

• Payment Processing: To process your subscription payments and manage your billing cycle.

• Analytics: To analyze app usage and improve our services.

• Marketing: To send you promotional offers, updates, and other marketing communications (you can opt out at any time).

• Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. How We Share Your Information

We may share your information with the following parties:

• Service Providers: We may share your information with third-party service providers who assist us in operating the mBill app, such as payment processors, cloud storage providers, and customer support services.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the mBill services. We may also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.

• Objection: You can object to the processing of your personal information for marketing purposes or any other purpose not essential to the functioning of the app.

• Portability: You can request that we transfer your personal data to another service provider.

To exercise any of these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with the mBill app. You can control the use of cookies at the individual browser level. However, if you choose to disable cookies, it may affect your ability to use certain features of the app.

8. Third-Party Links

The mBill app may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children’s Privacy

The mBill app is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on the mBill app. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]

• Phone: +91 9319595452

• Address: PredictiVu Pvt Ltd. 17, Okhla Industrial Estate Phase 3 Rd, Okhla Phase III, New Delhi, Delhi 110020